Policy

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, services, and communications.

Information We Collect

We collect information that you provide directly (contact forms, requests, support), technical data (device, browser, IP, cookies), and usage data (pages visited, actions taken). If you contact us or request a quote, we may collect your name, email, phone, company, and project details.

How We Use Information

We use personal information to provide and improve services, respond to inquiries, issue proposals, manage projects, send service updates, comply with legal obligations, and ensure site security. We may aggregate non‑identifiable data for analytics and service optimization.

Data Sharing and Disclosure

We do not sell personal data. We may share data with trusted providers that support our operations (hosting, analytics, communications), subject to appropriate safeguards. We may disclose information if required by law or to protect our rights, users, or public safety.

Cookies and Tracking

We use cookies and similar technologies to enable core functionality, analyze usage, and improve user experience. You can manage cookie preferences via your browser settings. Disabling certain cookies may affect site functionality.

Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. No system is fully secure; we continuously review and enhance our protections.

International Transfers

Where data is processed outside your country, we apply safeguards consistent with applicable data protection laws and industry standards.

Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and you can object to certain processing. To exercise rights, contact us using the details below.

Data Retention

We retain personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.

Contact

For privacy questions or requests, contact our team at info@tieco.ae or call +971 6 523 7775.

Updates to This Policy

We may update this Policy to reflect changes in legal requirements or our practices. The latest version is posted on this page.